These are the terms and conditions governing the use of this website and the agreement that operates between us and you (hereinafter, "the Terms").

Before you use this website, please carefully read these Terms and our Privacy Statement. By using this website or placing an order through it, You are consenting to be bound by these Terms and our Privacy Statement. If You do not agree to all of the Terms and the Privacy Statement, do not place an order.

Our data

The sale of products on this website is managed by Creative 99 s..r.l., a company with registered office in Italy, Via Ferrucci 57, 59100 - Prato, tax code and VAT no. 01732290463, telephone number 05830269107, e-mail address, contact details available in the "contacts" section of this website

Your data and your access to our website

The information or personal data provided by the customer will be processed in accordance with the provisions of the Data Protection Policies. By using the website, the customer authorizes Creative99 to process such information and personal data and declares that all information and / or data personal information provided to us are accurate and true.


Creative 99 s.r.l. offers you the opportunity to use the following services:

my orders: track the shipment of your orders, change or return items and see the history of your orders;

wishlist: save the items you want most and keep an eye on their availability;

my data: manage your registration data.

Use of our website

If you use this website or if you place orders on this web site, you agree that:

You may only use the website to make legitimate enquiries or orders;

 You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities;

You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact You in the event that this should prove necessary (see our Privacy Policy).

If You do not give us all of the information that we need, we may not be able to complete your order.

The access to and use of, including viewing web pages, communication with Creative 99 s.r.l., downloading product information and making purchases on the website are carried out by our users exclusively for personal purposes which should in no way be connected to any trade, business or professional activity. Remember that you will be liable for your use of and its contents.

Creative 99 s.r.l. shall not be considered liable for any use of the website and its contents by any of its users that is not compliant with the laws and regulations in force, without prejudice to Creative 99 s.r.l.'s liability for wilful misconduct and gross negligence. You will specifically be liable for communicating information or data which is incorrect, false or concerning third parties without the latter’s consent, as well as for any improper use of such data or information. 

Since all material will be downloaded or obtained otherwise via use of the service chosen at the user's own risk, the user is responsible for any damage to computer systems or loss of data as a consequence of downloading, and Creative 99 s.r.l. will not be held responsible.

Creative 99 s.r.l. accepts no responsibility for any damage resulting from inaccessibility to website services or from damage caused by viruses, corrupt files, errors, omissions, service interruptions, content deletion, problems with the network, with providers or telephone and/or data transmission connections, unauthorised access, data alteration, failure and/or malfunction of the user's electronic equipment. 

If you want the services of the website you must be an adult user and you must be registered on the site by creating your account. Registration is free. To create your account, you have to fill out the registration form by entering the required information and guarantee to CREATIVE 99 S.R.L. that the information provided during the registration process is complete, correct and truthful.

We will send you an email to confirm registration.

The credentials to access your account must be used exclusively by you and cannot be transferred to third parties.

Without prejudice to the limits of the law, . will not be responsible in case of access to your account by unauthorized third parties. Therefore, please keep your credentials confidential and immediately inform if you suspect that there has been unauthorized access to your account or that your password has been hacked.

Registration for the Services will be effective from the moment you receive the relative confirmation email and for the entire period in which you use the Services themselves.

Creative99 s.r.l. could cancel you account in case of violation of the provisions contained in these Conditions, or in the event that complete, truthful and correct personal data have not been provided, without prejudice to the right to compensation for damage suffered. Creative 99 s.r.l. also reserves the right to temporarily suspend, without any prior communication, the provision of the Services for the time necessary for the technical interventions necessary and / or appropriate to improve the quality of the same Services. CREATIVE99 S.R.L. may, at any time, interrupt the provision of the Services if there are security reasons.

Modifica ed aggiornamenti

Creative 99 s.r.l. may amend or update all or part of these General Terms and Conditions of Use. Any amendments or updates to the General Terms and Conditions of Use will be binding upon publication in this section of the website. We therefore ask that you regularly access this section to check for the publication of the most recent and up-to-date General Terms and Conditions of Use.